Legal information and terms and conditions of use


Legal Notice

The website which you are now visiting is owned by Aviabel.

Axis Specialty Europe SE Brussels branch (Aviabel) - Insurance company authorized by the Central Bank of Ireland for the classes 1, 5, 6, 7, 9, 11, 12, 13, 16 and 18.


Branch address: "Blue Tower", Avenue Louise, 326 boîte 3 - B-1050 Brussels, Belgium

TEL +32 2 349 12 11 - FAX +32 2 349 12 90
email: info@aviabel.com

Axis Specialty Europe SE Amsterdam branch (DE NEDERLANDSE LUCHTVAARTPOOL)
PRINSENGRACHT 255-257 III –1016 GV AMSTERDAM, The Netherlands

TEL +31 20 5301040
email : info.amsterdam@aviabel.com

Terms and conditions of use

By visiting this website, you undertake to comply with these terms and conditions of use and to accept its contents. 

Intellectual property rights

All intellectual property rights relating to this website, its content, its layout and its trademarks and logos are the property of Aviabel or of third parties which have granted a license or other similar rights to Aviabel.

Full or partial reproduction and/or re-use, downloading, copying, posting or publishing (part of) the site, is prohibited without prior permission in writing from Aviabel.

Unauthorised use of intellectual property rights, a protected trademark or a logo is a criminal offence and may result in prosecution.

Liability - Disclaimer

The content on this website is provided for information only, has no contractual or binding character and does not represent either an offer to contract or an advice. For a full description of our products and services, please contact us on every occasion. 

Although every possible care has been taken to ensure the accuracy of the contents of this website, Aviabel is unable to guarantee the correctness, completeness or appropriateness of the materials and information on this website. Aviabel also does not guarantee that the materials on this website are free of error, that faults will be corrected or that the website or the server making it available is free of viruses or other harmful elements.

Aviabel cannot be held liable for any damages that may be suffered by anyone, directly or indirectly, as a result of relying upon the information on this website or on its contents. Aviabel is also not liable for any damage caused to your computer hardware or other property, due to faults or viruses, as a result of your visiting, using or browsing on the site or downloading materials, data, text or images from it.


Links to other sites that are not owned by Aviabel

Links on this site are provided only to give you the opportunity to acquire further information. Aviabel cannot be held liable for hosting these hypertext links, nor for the contents of these sites or for the direct or indirect damages which anyone may suffer as a result of using these sites.


Legislation and jurisdiction

Any dispute relating to the site of Aviabel shall be governed by the laws of Belgium. In the event of a dispute, the courts of the district where the Aviabel registered head office is based will have exclusive jurisdiction.


Complaints Process


We make every effort to offer the best possible service to our insureds. If, however, you are not satisfied with our services, you may direct your complaint to us, at the address indicated under "Contact us" and to the attention of the Legal Department.

If your complaint is not handled to your satisfaction, as a policyholder with a policy governed by Belgian law you may contact the Insurance Ombudsman, Square de Meeûs 35, 1000 Brussels, info@ombudsman.as

Submission of a complaint does not prejudice the possibility of instituting judicial proceedings.



Aviabel may alter these terms and conditions of use and the content of the website at any time. We therefore advise you to consult these terms and conditions of use regularly.